Contact us for technical issues, billing questions, and feedback.
App Support
Support, billing, and account help for Aura Dance.
This is the public support page for Aura Dance. Use it for app issues, subscription questions, restore requests, privacy matters, and general feedback.
Memberships, restores, and coin access
Include the purchase date and the product involved so we can help faster.
Use the same support email
We route support, privacy, and general account requests through one contact point.
Contact Aura Dance Support
Public support contact details for app issues, billing questions, and account-related requests.
Use email for technical support, privacy requests, billing help, and feature feedback.
How We Can Help
Technical issues
Help with uploads, generation failures, missing videos, or app crashes.
Billing and subscriptions
Questions about memberships, renewals, coin packs, restore purchases, and charge-related issues.
Privacy and account requests
Requests relating to personal data, account assistance, and general product feedback.
Subscription and Billing Help
- Manage or cancel subscriptions from your Apple ID subscription settings.
- Use Restore Purchases inside the app if your membership or coin access is missing after reinstalling or changing devices.
- Refund decisions for App Store purchases are handled by Apple through your Apple account support flow.
- If a purchase completes but the app does not unlock correctly, email support with the product purchased and the date of the transaction.
Before You Contact Us
- Your device model and iOS version.
- The Aura Dance app version you are using.
- A short description of the issue and what happened just before it occurred.
- Screenshots or screen recordings if the problem is visible.
- For billing issues, include the subscription or coin pack involved and the purchase date.